Shipping And Delivery
What are the shipping and handling costs?
We use a variety of methods to ship our orders. We consider delivery time and order weight in choosing the most efficient carrier.
Shipping and Handling Costs
U.S. Shipping and Handling Rates
- Subtotal under $65: add $6.50
- Subtotal over $65: add 10% of subtotal
AK, HI, APO/FPO, and U.S. Territories Shipping and Handling Rates
- 20% of subtotal ($7.50 minimum)
Canada Shipping and Handling Rates
- 10% of item subtotal; $14 minimum (includes customs, duties and brokerage fees)
International Shipping (excluding Canada)
You will be contacted via email by Learning Without Tears Customer Service with a specific shipping charge quote for your order. Customer is responsible for customs, duties, and taxes.
What is the fastest way for me to receive my order?
The fastest way to receive your purchase is to order online (Visa and Mastercard only).
What if I need my order expedited?
You can have your order's processing expedited for an additional $10 fee. Expedited processing ensures that your order will be processed and shipped the next morning if we receive the order no later than 2:00 p.m. EST. If you request expedited processing on an order we receive after 2:00 p.m. EST, your order will be processed and shipped the next business day. No changes to your order can be made after 2:00 p.m. EST, because the order will have been sent to the warehouse for shipping. Delivery time for expedited order processing is 3-5 business days.
Learning Without Tears must receive confirmation that the customer approves the additional $10 fee for expedited processing. The customer may:
- Contact customer service at 301.263.2700 to verbally confirm request.
- Send an email to firstname.lastname@example.org to request expedited processing; email should include written note from customer authorizing the additional $10 fee.
- For online orders, customer may include a written comment on the order authorizing the additional $10 fee for expedited processing. If you place your online order between 8:00 a.m. and 2:00 p.m. EST M–F, you need to call customer service at 301.263.2700 to ensure you meet the same-day expedited processing deadline. Otherwise, the online order will be processed the next business day.
International customers: we cannot guarantee an earlier delivery date with expedited processing because the time needed to clear customs varies.
I want to ship my order to multiple destinations. May I do this?
You are not able to submit an online order that will ship to multiple destinations. You may either enter a separate online order for each shipping address, or you may submit a purchase order via fax or mail showing the items to ship to each address.
How long will my order take to get here?
Business days do not include weekends or holidays.
- US and US Territories: 7–10 business days
- APO/FPO: Up to 15 business days
- Canada: 7–10 business days
- Other International: Approximately 15 business days